The highest level of quality management is ( ).

  • Adetect and correct the defects before the deliverables are sent the customer as of the quality control process
  • Buse quality assurance to examine and correct the process it self and not just special defects
  • Cincorporate quality into the planning and designing of the project and product
  • Dcreate a culture throughout the organization that is committed to quality in processes and products
参考答案: D
解题思路: 质量管理及其发展史。质量管理的发展,大致经历了手工艺人时代、质量检验阶段、统计质量控制阶段、全面质量管理阶段4个阶段。全面质量管理不和服务的质量,而且在企业文化改造和重组的层面上,对企业产生深刻的影响,使企业获得持久的竞争力。2021.11>>>立即刷题