1、 投诉信
1)、投诉信的开头常用句式和套话
I am writing to inform you that I am dissatisfied with your …
2)投诉信的结尾常用句式和套话
I understand you will give immediate attention to this matter.
I would like to have this matter settled by the end of …
2、 询问信
1)、询问信的开头常用句式和套话
I would be most grateful if you could send me information regarding/concerning …
I am writing to see if it is possible for you to provide me with information regarding …
2)、询问信的结尾常用句式和套话
Your prompt attention to this letter would be highly appreciated.
I am looking forward to hearing from you.
3、 请求信
1)、请求信的开头常用句式和套话
I am writing to seek for your assistance(协助) in …
2)、请求信的结尾常用句式和套话
I would like to thank you for your generous(慷慨的) help in this matter.
4、 道歉信
1)、道歉信的开头常用句式和套话
I am writing to apologize for …
I am writing to say sorry for …
2)、道歉信的结尾常用句式和套话
I sincerely hope that you will be able to think in my position and accept my apologies.
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