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Strategies for Calling It a DayA) Grant Freeland began to worry about the amount of hours he put in at work when a number of talented consultants in his Boston office left. They were burnt out and desperate to have a life outside work. Serendipitously( 偶然地), he was contacted by Leslie Perlow, professor of leadership in organisational behaviour at Harvard Business School. She had a question that he too wanted answering: could consultants, at the beck and call of(唯命是从) clients' demands, ever have anything approaching a work-life balance?
B) For a year she studied his team at Boston Consulting Group and came back with the verdict that the biggest problem was a lack of predictability." People could never make a plan because of client demands," recalls Mr. Freeland. So they came up with a scheme called "predictable time off", or PTO.
It gave employees an evening or a day between Mondays and Thursdays when they would not be contacted and could switch off the phone and email. "Most efforts fail if we aim for work-life balance as it's superficial unless you change how work is done", says Mr. Freeland, senior partner, today responsible for BCG's people and organisation practice. It was a tricky sell, he reflects. "Some thought long hours were a rite of passage; others didn't think we needed PTO. "
C) The most important aspect of the initiative, which was rolled out from 2008, was that it made people talk and plan. "It forced teams to prioritise. We found that teams that had predictable time off worked fewer hours overall and worked smarter. It had forced them to discuss behavioural norms," he says. "If you promote people who work 20 hours a day, then people think to get a promotion you need to work 20hours. "
D) Among those teams that adopt PTO, the retention rate has increased, he insists. On average he thinks he works 60 hours a week. However, if doing due diligence on a company, "all bets are off", he says :people have to put the hours in.
E) Despite BCG's ambitions to change working practices, the most common complaints on Glassdoor, a website that allows former employees to post reviews of companies and jobs, is long hours. As one reviewer writes: "There is a powerfully-entrenched long-hours culture...PTO sessions really just turn into grumbling sessions that don't change expectations. "
F) Yet BCG is at least trying to tackle the issue, unusual in a sector that assigns great social importance to long hours. Consultancy is far from unique : many bankers, lawyers and medics see excessive hours as a badge of honour. Alexandra Michel, a banker turned academic, found that even when bankers moved to other sectors for a better work-life balance, they had internalised banking's ethos to such an extent that they increased the working day for their new colleagues.
G) In the technology industry, coders work around the clock. Moreover, the industry's bias towards youth, says Jim Hart, chief executive of Senn Delaney, an organisational-culture consulting firm, "encourages people to think they can work hard while they are fit and young, and make money".
H) While there is evidence that overworking hampers productivity--for example, a Stanford University study that showed that those doing 60-hour weeks produced less high-quality code than those doing 40 hours--there is also research by the Graduate School of Management, University of California, Davis, that shows the more one is seen at the office, the more others perceive you as "dependable" and "committed".
I) A recent report by Oxford university identified the emergence of a new "super" working class of wealthy professionals who ratchet up(逐渐升高) hours in the office. The study says the best-educated used to work much shorter hours, yet by the start of the 21st century they were working the longest hours.
J) Some companies are experimenting with curbing the use of technologies that have blurred the lines between home and office. Volkswagen, the German carmaker, prevents emails being issued from 30 minutes after the end of an employee's shift until the server is switched on the next day, issuing emails again half an hour before the new working day begins. Daimler recently announced that employees can opt to have any emails they receive while they are on holiday automatically deleted.
K) Dr. Michel believes that even bankers can curb long hours if their employers give feedback on skills and abilities that decline with overwork, such as judgment and creativity. "Many firms interview clients in formally about the creativity of a team's solutions. This information is passed along to employees on a weekly basis and allows them to witness first-hand the correlation between overwork and the dimensions that are critical to high performance. " Such feedback, she says, is more effective than merely telling people what can happen when they work too much or rules about not working on weekends.
L) Almuth McDowall, an occupational psychologist who specialises in work-life balance, says it is possible to change a culture. She has worked with some British tech companies that peg(挂钩)bonuses to sensible hours. If a developer achieves his or her goal within prescribed hours, they are rewarded financially but not if they work excessively.
M) She believes that we are not good at recognising "what good work looks like...working long hours has become a proxy for good performance". Some banks have attempted to curb the long hours for junior employees by doing more than giving clear days off. They are also engaging the juniors with meaningful work to display their ability, so they do not feel they can only prove their worth by slogging away untildawn. Moreover, tasks need to be realistic and allocated coherently. "We need to see duty of care aspart of the role of manager," says Ms McDowall. "And sensible hours needs to be championed by middie managers as well as senior leaders. "
N) Don Serratt, who left banking to start a company treating behavioural health problems, says blanket policies do not work. "It has to start with the individual. Some people have more stamina(耐力)and get energy from working more than others. Others continue to work hard in spite of the negative consequences. " The warning signs, he says, are if you are neglecting your health, missing your children
growing up or ignoring your partner.
O) Google's long-term study of working cultures has revealed that some people are better equipped than others to leave the office behind at the end of the working day. Laszlo Bock, who heads the tech company's people operations division, describes two types of working personality: "segmentors", a minority who are able to draw a psychological line between work stress and home, and "integrators", for whom work lurks constantly in their heads, leading them to check their emails constantly. As Mr. Serratt acknowledges: ultimately, knowing when to call it a day comes down to self-awareness.
1.[选词填空]According to a job site offering company reviews, BCG has a reputation for long working hours despite its efforts to change.
    • 解题思路:定位句为" Despite BCG's ambitions to change working practices, the most common complaints on Glassdoor, a website that allows former employees to post reviews of companies and jobs, is long hours. "。题干中的has a rep-utation for 是对论述中的the most common complaints 的同义转述。因此选项E正确。
    2.[选词填空]Consultancy isn't the only sector that has a sense of pride over working long hours.
      • 解题思路:定位句为 " Consultancyis farfrom unique: many bankers, lawversandmedics see excessive hoursas a badge of honour. "题干中的 isn't the only sector是对论述中的far from unique 的同义转述。因此选项F正确。
      3.[选词填空]There is no "one size fits all" approach that works for everyone to have a balanced life.
        • 解题思路:定位句为“Don serratt,who left banking to start a compang treating behaviouralheath problem,says blanketpolicies do notwork.题干中的 one size fits all是对定位句的blanket policies的同义转述。因此选项N正确。
        4.[选词填空]A psychologist said it was possible to change a culture by linking employees' bonuses to their working time.
          • 解题思路:定位句为"Almuth McDowall, anOccupationalpsychologistwhospecialisesin work-life balance, says it is possible to change a culture. She has worked with some British tech companies that peg (挂钩 ) bonuses to sensible hours. "题干中的 linking.., to... 是对论述中_ ~的 peg.., to...的同义转述。因此选项L正确。
          5.[选词填空]Mr. Freeland said PTO made teams handle things in order of importance or urgency and thus work more efficiently.
            • 解题思路:定位句为"It forced teams to prioririse. We found that teams that had predictable time off worked fewer hours overall and worked smarter. It had forced them to discuss behaviour-al norms,"题干中的in order of importance or urgency 是对论述中的prioritise 的同义转述。因此选项C正确。
            6.[选词填空]A research shows that thosae working more hours in the office are considered more reliable and dedicated.
              • 解题思路:定位句为"there is also research by the Graduate School of Management, University of California, Davis, that shows the more one is seen at the office, the more others perceive you as ' dependable' and ' committed' " 。题干中的reliable and dedicated 是对论述中的dependable and committed 的同义转述。因此选项H正确。
              7.[选词填空]The reason why many gifted consultants resigned from Boston Consulting Group is that they are exhausted as a result of long working days.
                • 解题思路:定位句为" Grant Freeland began toworryout the amount of hours he put in atwork when a numberof talented consultants inhis Boston office left. Theywere burnt out anddesperate to have a life outside work. "。题干中~的 ,resigned 是对论述中的left 的同义转述。因此选项A正确。
                8.[选词填空]A work-life balance is hard to achieve for consultants mainly due to the unpredictability of client demands.
                  • 解题思路:定位句为"For a year she studied his team at Boston Consulting Group and came back with the verdict that the biggest problem was a lack of predictability. "。题干中的unpredictability 是对论述中的a lack of predictability 的同义转述。因此选项B正确。
                  9.[选词填空]Some companies are testing rules to protect employees from work email disturbing them outside office hours.
                    • 解题思路:定位句为 Some companies areex-perimenting with curbing the use of technologiesthat have blurredthe lines between home and of-rice. "题干中的 protect employees from workemail disturbing 是对论述中的 curbingthe useof 的同义转述。因此选项J正确。
                    10.[选词填空]According to the chief executive of an organisational-culture consulting firm, young people are favored in the technology industry.
                      • 解题思路:定位句为 "the industry's bias to-wards youth, says Jim Hart, chief executive of Senn Delaney, an organisational-culture consult-ng firm"题干中的favored 是对论述中的 bi-as的同义转述。因此选项G正确
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                      • 参考答案:E,F,N,L,C,H,A,B,J,G